Nomad Media's strategic consulting begins with the fundamentals of sales - the experience of the pitch and the close. Defining your product in terms that the most possible customers can understand is paramount to a successful sale; then making it as easy as possible for them to purchase and receive it bookends a pleasant buying experience.
Too often internet retailers make the mistake of thinking their customers are different than those of brick and mortar retailers. In fact, they are the same and have migrated to online retail because the brick and mortar retail experience has become unsatisfying in some way.
Nomad Media collaborates with our clients to make the buying experience as rich and satisfying as possible to retain current customers and attract new ones.